Casumo Casino Review
Launched in Scandinavia in 2012, Casumo has subsequently had a huge positive impact since expanding into the UK market, providing a uniquely fun online casino experience to its players. It has marketed itself as a very different type of casino, offering quirky characterisations in its marketing that saw it win an award at the 2016 EGR Nordic awards for Best Marketing Campaign. It also offers a plethora of casino games and this has seen a stratospheric rise to popularity.
This is a casino that prides itself on making people smile, so in this Casumo review we put that to the test. Is it a casino worthy of celebration, or is it just a case of style over substance? In a world full of scams, find out why Casumo has become one of the UK
Pros&Cons
Pros
- High return to players rate at 97.27%
- Over 300 popular casino games
- Powerful Netent & Microgaming games software
- Android & iOS apps for mobile gaming
- Free demo options for playing for fun
Cons
- Not many options for live casino
- Craps and some variants of poker not available
General Information
For an innovative online casino with a focus on quality game play and promotions for players, there is no better choice than Casumo. Despite the fact that it is a newer name in the online gambling world it has already won multiple awards for its products, and continues to impress with a massive and unique collection of top games. In this Casumo review, we’ll take you through everything this casino has to offer, and any aspects it could improve on, so you can decide whether it could be the right one for you.
The distinct space theme is colourful, unique, and allows this site to stand out from other casinos. Casumo, the little casino mascot, who looks like a minimalistic sumo wrestler, is featured throughout the website, adding another fun element. On the main page, a scrolling banner constantly shows the latest winners along with their prizes and games of choice. Right from the start, it is made clear that this online casino is fully instant play, and this makes its games compatible on mobile, tablet, PC or Macintosh. Players can also expect secure banking and multilingual support.
The eye-catching, engaging design makes it fun to browse through this site, which has a lot of games to show off. Some of them are presented on the main page as the top choices, covering the most popular titles, the new games and special selections from Casumo. Of course, there are also tabs for the categories to jump right into the games or search for a name in particular.
Players can expect a lot of good things from this casino. The games selection offers hundreds of unique titles and Casumo security utilizes some of the most sophisticated encryption software in the industry. In this review, we will look at the Casumo licence and other indicators of the site’s legitimacy along with payment methods, customer support and much more.
Security and Fair Play
Being a top ranked operator means that the online casino has perfect security and that the site can be trusted for fair gaming. All personal information provided when creating an account is encrypted and stored on reliable servers, and a connection to the site is secure at any time and verified by COMODO CA limited.
The Malta Gaming Authority has licensed Casumo since August 2012 and the services are also regulated in the UK by the renowned Gambling Commission. All players are encouraged to play responsibly and there are different prevention measures taken to stop underage customers from accessing the online games. There is in fact a large section from Play Okay that answers essential questions to help players who might be betting too much, so customer safety and wellbeing is clearly taken seriously.
The rich variety seen in the gaming category unfortunately doesn’t continue when it comes to the deposit methods. Only a few options are available and these can be limited even further for players in certain countries. As a general cashier, Casumo Casino accepts payments made by Visa, Skrill, MasterCard, Paysafecard, NETELLER and Bank wire transfers.
Casumo Casino Check
Firstly, looking at the licenses that are held by Casumo casino, we can see straight away that this is no casino scam. It is regulated and licensed by the Malta Gaming Authority and also the UK Gambling Commission, which is an incredibly strict regulatory body, ensuring the highest standards available. Because of this, it is a perfectly safe site to play in most countries.
There are certain restricted countries such as USA, Australia, Belgium, Puerto Rico, Italy, France, Spain, Denmark, Turkey, Guadeloupe, Martinique, China, Greece, Hong Kong, North Korea, American Samoa, Guam, the Virgin Islands, French Guiana, Reunion and some other countries as well. Make sure you check your country before you start so you are completely covered.
- Holds a valid UK gambling licence
- Sophisticated encryption software for protecting player data
- All games have been tested for fairness by independent auditors
- Offers secure payment methods from reputable sources
- Provide links to problem gambling organisations
It isn’t just the licenses that prove that this is a stand-up casino. One big coup that it has is the 3-year deal that it signed with Wembley Stadium, which allows it access to marketing and advertising within the Stadium. A big and public body like this wouldn’t ever align itself with a scam casino, so this in itself indicates that it is a very safe and trustworthy casino.
Alongside that, it is linked with the very best gaming providers, such as NetEnt and Microgaming, which shows that this is a casino that can be completely trusted and is not some kind of Casumo scam.
Design & Structure of the Online Casino
As you land on the casino for the first time, you will be directed to a holding page. This is essentially their homepage, and it highlights a lot of things that you can expect to find from Casumo.
We are big fans of this setup. Most casinos want to throw you into their games as soon as possible, but we like that Casumo wants to explain their brand and their product a little more. They talk about how the brand works and even bonus/jackpots that have been paid out.
As you head into the game menu, you start to get a feel for the size of the casino. The majority of games are slots, and it’s here where the pages just seem to go on and on and on. It’s impressive, but a little overwhelming at the same time.
An essential feature for the design stage is that of the search bar. This allows you to type in the games that you want to play and then jump straight in from the menu. The only niggle that we have with this is that you can’t search for game categories, like sports or Ancient Egypt, for example.
The casino looks great, and it’s one of the best looking in the game right now. It’s clean, with a white background, then splashes of the “Casumo blue” all across it. We found this to be necessary given the number of games that you need to work through.
How to Sign Up at Casumo Casino?
Casumo comes with a relatively straightforward signup process. You can sign up both online and via their mobile casino app.
The process should take no more than a few minutes to complete. At some point in the process, you are going to need to verify your account, and we recommend that you do it straight away to prevent any delays when you come to withdraw any money.
To verify your account, all you need to do is log in, then head to your account section. Once you are here, there will be a section to upload documents for verification. A clear photo will suffice, although if you have access to a scanner, use this as it will likely be more explicit.
Here is a step-by-step guide on how to open a Casumo casino account:
- Click “Open Account” at the top of the page.
- Enter an active email address. You will need this to verify your account, so make sure you have access to it.
- Enter a password for your account.
- Enter your mobile number.
- Create a username for your account.
- Confirm your full name, address, date of birth and gender.
- Casumo will now send a confirmation linkto your mobile and then you will need to click this link to complete your account set up.
Casumo Online Casino
Before we jump into the game selection, we should point out that there are multiple software providers contributing to the list. While they don’t really show off their entire portfolios, the selected games are more than enough to make the big brands stand out. Players will be able to enjoy the best gaming options from NetEnt, Microgaming, Play’n GO, Quickspin, GreenTube, IGT, WMS, Barcrest, Bally, Thunderkick and Shuffle Master – just be aware that country restrictions can apply to some of these brands.
That is an impressive line-up for any online casino to have but Casumo makes it even better with its non-download platform and special promotions. For quick access to the games, a game browser is shown as part of the small menu and this will open a page that covers the previous one. There are more than 300 games currently available and the list grows every month thanks to new releases from the providers. The latest Casumo slots will, however, always be featured so that users don’t miss any new ways to bet, have fun and win.
And speaking of fun, Casumo Casino has a great Free Play option which includes the majority of the games. No account is needed as one click on the game icon will start it up in demo mode and provide a large amount of credits to play with. It is the ideal way to try out internet casino games without having to spend any money in the process and once you become familiar with everything, you can simply create a Casumo login, make a deposit and go for the real thing with real prizes.
The slot machines category provides the best way to see just how many top titles are in the collection and how great the graphics look. There are clear differences in controls, dashboard and general styling between the creations from the multiple providers, which ensures things are kept interesting so players don’t feel like they’re playing the same games over and over. In terms of operation, all of the games are quite easy to follow and run smoothly on a variety of devices.
To access Casumo Live Casino, players must go to the Table Games category and click on the NetEnt Live icon. This will open a full live casino powered by Net Entertainment, which offers multiple tables for Roulette and for Blackjack. The professional dealers will keep the action going around the clock and the different tables can have set betting limits but the range is usually very wide. Although limited to just two games, the live options keep things entertaining with different themes and the friendly staff.
For the standard table games, the list includes quite a few versions of Roulette, Blackjack, Baccarat, Caribbean Stud Poker, Casino Hold’em Poker, Pontoon and more. Chasing the big wins, however, is best done with the progressive slots. Casumo Casino has several jackpots just waiting to be won, a few of which are actually for table games. The biggest and most attractive progressive jackpot is featured in the Mega Moolah and in The Dark Knight slot machines and can award around £6 million on the right spin. For something a bit simpler, fruit machines are always relaxing and straightforward.
What Software Providers Power the Casino?
Any casino that has a game catalogue of over 2,000 is going to use a lot of game developers for their casino, and Casumo is no different. In total, they have around 30 companies of which they use a varying number of games.
The main developers on-site are that of NetEnt, Microgaming, NextGen, Novomatic, and Thunderkick. The majority of the games come from these developers, although they are spread out with number other developers as well.
One thing we will note, which was a bit of a shame, is that you aren’t able to sort games by each developer within the casino. This is not a feature that all casinos include, but we always find it nice to quickly see which games are from which developers.
It’s also worth mentioning that Casumo has several games that are exclusive to their brand. This is one of the most exciting parts of the entire site given that you can’t access these games anywhere else, which is incredibly rare for an online casino these days.
What Casino Games Can I Play at Casumo?
The vast majority of the 2,000+ games comes in the form of slots. The range is just insane, and few online casinos get anywhere near them in terms of coverage.
However, not all of the games that we tested are great. Any casino with so many games is likely going to lack quality. However, this isn’t the case here. It’s not all bad, by any means, and in fact, the poor-quality games probably make up for less than 10%, but this is still over 200 sub-standard online slots that we think they could cut out.
The good games are really good. There are too many to mention, but some of our standout picks were that of Blood Lust, Gonzo’s Quest. Big Bad Wolf, Gremlins, Dead or Alive, Monopoly, King Kong, and Thor, to name just a few.
Given the sheer volume of slots on offer, it was a little surprising to see that table games are pretty standard in terms of volume at least. There are still around 50 games to choose from in total, but as we said, given the size of the slots section, we would expect more.
The range on offer is great though, and you’ve several versions of both blackjack and roulette, along with Let It Ride, Pai Gow, Baccarat, Casino Hold’em, Punto Banco and Mega Ball.
Finally, they have a nice selection of jackpot games to choose from, including some of the biggest games in the world right now. Games such as Mega Fortune, Hall of Gods, Arabian Nights and Diamond Link all have progressive jackpots that regularly surpass the 7-figure mark.
Most of the games at the casino come with free play use as well. You don’t need to be logged in or even have an account to access these, which is a nice way to try before you buy.
Table Games
The category of table games is very rich as well. Of course, the number of entries is nothing close to the number of slots at Casumo Casino but it doesn’t need to be. Table games don’t need to come in countless versions. They just need to look great and cover the popular variants so that players can choose the ones they love the most. Casumo definitely caters well to fans of the casino tables by offering all of the big options.
Blackjack, baccarat, and roulette in particular are covered very well. Other table games here are red dog, Texas hold’em, Caribbean stud poker, oasis poker, beat me, super wheel, casino Hold’em, and Pai Gow poker. Of course, the list can go on if we switch to the Casumo Live Casino. This section is well stocked with live dealer tables from Evolution Gaming and NetEnt.
The main games come in three versions based on the betting stakes provided. Low, medium, and high stakes formats are featured in the category and they are easy to spot thanks to the little icon shown at the top of the featured image.
Casumo Live Casino
The live casino is easily one of the highlights for Casumo. This is a section that is the latest to get a bit of makeover coming mainly in the form of the game developers that they work with to power this section.
It’s also one of the areas that have seen some good growth over the last few years as well. It’s now at a point where the game catalogue can rival the leading casino in terms of table games, which is an impressive feat that not many live casinos can boast.
Even though they run a wide range of games from all over the world, the quality of the game never seems to dip. Hosts are polite, prompt, and games keep moving at an acceptable pace. Most of the streams are available in High Definition, which certainly adds to the prestige of this section.
What Software Providers Power Live Casino?
Powering the majority of these games is that of Evolution Gaming. They are one of the best in the business for live casino games right now and even include some of their live games, hosted in cities across Europe.
What Live Dealer Casino Games Can I Play at Casumo Casino?
They have one of the best line ups that we have seen, with 18 different games on offer, that includes blackjack, roulette, casino hold’em, baccarat, Caribbean stud poker, three card poker and several variations of each.
With each of the games, they include a range of stakes that you can choose from. The one limiting factor here is that high roller games are pretty sparse, meaning that you may have to head to the main online casino for the bigger games. It’s probably the only negative of the whole live casino section as Casumo, which says a lot!
Casumo Mobile Casino
Casumo has been able to offer both iOS and Android dedicated casino apps for some time now. The apps are identical in what they offer, but interestingly the iOS app is much bigger than the Android version, coming in at a bulky 125mb, compared to just 5.9mb on Android.
The range of games that you get on mobile compared to online is less, which we would expect to see. However, the range is still massively impressive, within hundreds of games to play throughout the app.
In terms of layout and design, the platform follows a very similar layout to the main casino, being able to move between game types and then even through popular and new games. They include their search function, which is a must, and then you can bank and play just as you would online.
Android and Apple phones are all suitable for Casumo on the go, but since there are no Casumo apps to download, the compatibility extends to Blackberry and Windows as long as the browser is covered. Chrome and Mozilla Firefox should provide a smooth-running gaming experience.
On the mobile platform, the games lobby has a browser, to make it easier to select your game. In addition, playing at Casumo Mobile Casino doesn’t mean that you have to give up the bonuses, the achievements or the unique reward program with its many benefits, since these are all included and so is a secure cashier with plenty of deposit options.
Overall, games are of a high standard. We mentioned earlier about them almost having too many games online, but on the app, the reduced number is very much welcomed and likely something that many players will feel more comfortable with.
Casumo Bonus Offer
The Casumo casino bonus is pretty impressive when compared to the whole range of online casino bonus offers out there. While it’s not the biggest sum of money available in the UK market right now, it offers some free spins, which really helps if you are a fan of the reels.
Once you register at the casino, you will receive 20 free spins on Book of Dead. If you do choose to make a deposit, to claim this bonus, it must be at least £10 and the casino will match it 100% up to a total of £100 in bonus cash. This all sounds pretty good so far, but rest assured that this is not a scam.
As always, however, the Casumo welcome bonus does come with terms and conditions. You can see all the details in the table below, and we’ll take you through the fine print, just so that know what the score is, should you choose to accept the bonus.
Well, the terms and conditions attached to the bonuses are very standard to most other casino bonus terms. Firstly, all winnings and bonuses are subject to a 30-times wagering requirement (deposit +bonus), so obviously the more you claim, the more you need to bet. On top of this, you need to be aware that not all games count towards the wagering requirements.
The slot games all count 100% towards the requirement, while video poker counts for 30%. Beyond this, no other games contribute at all. So, if you aren’t much a slot player, then you might be better off looking to at the Videoslots Casino welcome bonus or the current offer from Dream Vegas. Also, remember that if you do try to withdraw your money before the wagering requirements are met, then you will lose all your bonus money.
Casino Welcome Offer – €300 + 20 Free Spins
When you come to register your new account with Casumo, you’re going to be able to claim their lucrative welcome offer. The promotion that is running right now is a casino bonus that is worth up to €300.
The bonus is based on your first deposit which will be matched 100% up to €300. It is triggered when you deposit just €10 or more and you get 30 days in which you must clear the full bonus before it then expires.
When the bonus is in your account, you are then going to be limited to the games that you play to clear the bonus. Slots will contribute 100% towards clearing, as will live wheel games and sports bets. Other games including blackjack, roulette, punto banco, and baccarat cannot be played to clear this bonus.
On top of the welcome bonus, you will also be given 20 free spins to use on the Book of Dead slot. You do not need to deposit to claim this offer, and any winnings will be paid in cash, with no wagering needed.
Loyalty Rewards
One very special feature you’ll find when playing at Casumo Casino is its loyalty program. Known as the world’s first casino adventure, the system is based on collecting points to reach higher levels and new planets, in keeping with the site’s space theme. Rewards are granted in different forms that can range from free spins to bonuses and even free credits while playing. More time spent on the games and more money spent will result in better rewards.
The points can be seen in the progress bar within your account and when it fills up, a new level is reached and the odds of winning valuables improve. Trophies can be collected throughout the adventure by playing certain games and performing various tasks. Casumo Challenges are also organized fairly often on the site. These are races which are only available for a limited period of time and can award nice prizes to the winners who complete the mission.
Payment Methods
Casumo comes in with a nice range of banking options to choose from. These include bank and card transfers, e-wallets, and more! It’s worth noting that to withdraw you will need to verify your account. For more info, check out the table below.
Players can choose from several secure payment methods at Casumo. There are more traditional payment methods such as debit card, Casumo is a Mastercard casino and bank transfer payments, as well as popular methods such as prepaid cards and e-Wallets. We have noticed that players are particularly fond of Neteller and Skrill.
There aren’t a vast number of payment options with Casumo casino compared to others, but they do have some great, safe and quick depositing methods. You can choose from Visa Electron and Maestro debit cards, Visa Debit, Switch and Solo, Neteller, Paysafecard, PugglePay, Bank Transfer and Skrill. For fast and easy deposits, you may also find Payforit especially convenient while it is also a trusted Citadel online casino.
On most of the deposit options, the minimum deposit is £10, although paysafecard has no minimum deposit and Skrill has just a £5 minimum deposit. Furthermore, all transactions are immediate and all safe and totally secure as you would expect from one of the leading Apple Pay casinos around.
When withdrawing, you can use all of the same options that you have for depositing. Generally, the withdrawals are approved straight within the same day but the time it takes to reach your account all depends on the method that you use. Debit cards tend to take 1-3 days to process and receive, as do bank transfers. However, if you choose to withdraw via Skrill or Neteller, then these are generally instant.
Another bonus is that not only are there no fees attached, but there are no withdrawal limits, so you are able to get to your winnings straight away, no matter how big they are. It is no wonder why this operator is an excellent casino accepting Neteller, Skrill and other e-wallets.
Sports Betting
The Casumo Sports section is relatively new, having opened in late 2019. But, like the casino site, it is easy to use and navigate. Its design is modern and appealing too, while look out for the daily specials to enhance your sports betting experience.
You’ll find thousands of betting markets on a huge range of top sports such as hockey, basketball, football and soccer. Plus, on the more niche games, including darts, handball and surfing.
Casumo Sport’s live betting options are also great, where you are able to place odds on the most popular and smaller sports in real time while games and events are taking place.
The only negative point from our side is that the top slide menu to find the sports is not the most user friendly, and not in alphabetical order. But there is a search function that can get by this.
Casumo Affiliate Program
Casumo has an affiliate program that is one of the best that we have tested. In fact, it’s so good that they have won industry-based awards from the EGR Awards in 2017 and 2018 for their affiliate program.
You’re able to earn a commission at Casumo for each player you get to deposit each money. This range from 25% for 0-5 players up to 45% for 41+ players.
At the higher end, they become one of the most lucrative online casinos to work with. They pay promptly, and their work on the backend is both easy to use and essential to gather data about how your website might be performing.
Customer Support
Customer support can get overlooked when there are so many premium games on the site and all sorts of rewards to claim from the loyalty program. However, it’s good to know that the Casumo support team can be reached at any time by live chat. The window can be opened from the button on the site and it’s never long till an operative responds. Casumo also lists an email address for support and has an updated Facebook page where it shows off the latest offers and game announcements.
In general, the customer support at Casumo is decent. The operator recommends that you use the live chat option, as this is where you are likely to get the best customer experience. This is available to players 24 hours a day, 7 days a week, and is operated by attendants who are quick, professional and knowledgeable.
There is also the option to contact them via email, via the address indicated above. The one issue here is that there is no phone number on which to contact them, which lets them down a little as some people like to be able to talk to someone in person. In general, this is a good service and the department are very knowledgeable and helpful. The addition of a phone number would make it even better though.
If you have a more standard query, then the FAQ section is a decent one. It is both comprehensive and in-depth and can help you out with the majority of standard queries to do with your accounts, depositing and withdrawing, bonus queries and transaction queries. This is definitely somewhere to check out first as you are likely to be able to find out most of what you need here.
Our Verdict
While there are hundreds of online casinos nowadays that all look the same, Casumo manages to stand out in a great way. First of all, the website has a unique theme that doesn’t blind newcomers with flashy promotional banners. Instead, the clean style lets the games do all the talking while offering useful information. Speaking of the games, the highlight is the massive list of slots and other games provided by many different providers.
Getting things going is a welcome package that awards Canadian players up to C$500 for free on the first deposit, plus an additional 20 spins for a very popular game. The welcome bonus is just to get customers warmed up as there are many more valuables to claim by being active here. Casumo also has a great support service and provides convenient banking for deposits and withdrawals. All in all, the high rating is well deserved and we recommend joining Casumo Casino if you want the best games online.
FAQ
Is Casumo Casino safe?
Although it doesn’t have a long history and it is not owned by a big gambling brand, Casumo Casino has shown over and over again that it takes things very seriously when it comes to legal gaming, safety, game fairness and security. It is licensed in Malta and in the UK and has the awards to show for its excellence.
What casino variations do they offer?
A large portion of the 300+ games are slots, and while this doesn’t seem like a large number given the amount of different providers, this is a brilliant range for any online casino. Other casino variations are table games such as blackjack and roulette, live games and video poker.
Do I need to download any software?
No, you will not be asked to download anything at Casumo Casino and the platform for instant play is nicely designed for easy navigation. Just click on the game browser and the selection will become available.
Do they support mobile or tablet play?
Mobile play is actually one of the biggest strengths that Casumo offers and it is advertised right from the moment you access the main page. This is for good reason since there are plenty of games for smartphone and tablet gaming, all accessible without downloading any software or apps.
How fast do they payout?
Casumo Casino pays out very fast and without any hassle. Not only does it have the big banking methods but opting for a withdrawal by web wallet, such as Neteller, will allow you to get your funds in one day. Debit cards can take up to three days.
Can I trial their platform for free?
With a vast collection of fun games available on the website, it would have been a shame not to be able to try them out for free. Casumo Casino offers demo versions across the entire selection so you can just click on the icon and the game will start, without needing to be signed in or have money in the account.
