Casino.com

Casino.com Review

With so many online casinos available, you should compare your options and only sign up with a reputable site with a proven track record of offering high quality games and treating its players fairly.

Our experts have done the preliminary work for you and one online casino that rates high on our list of recommended choices is Casino.com.

Casino.com is owned and operated by ONISAC, Ltd., and licensed in Gibraltar. The site has been operating successfully online since 2008 as part of the highly regarded Mansion Group of casinos.

The user friendly website, wide variety of both slot and table games, Welcome Bonus, loyalty rewards and special promotions, and great customer support all contribute to making casino.com the kind of online casino that players of any nationality enjoy.

Pros&Cons

Pros

  • Playable in flash version and mobile devices
  • Wide variety of slots and table games
  • Live dealer games
  • Play for free option to test the waters
  • Welcome Bonus for new players

Cons

  • No verification of recent average payout rates reported on website
  • Reload bonuses are for play only and are not withdrawable

General Information

The world of online gambling has a number of fantastic sites, all of which offer something completely different to players. One of these sites is undoubtedly Casino.com, which has created a niche for itself within the industry, and now attracts huge numbers of eager players, both from Canada and around the world. Casino.com is a casino that looks fantastic, offers loads of brilliant games, and is completely safe for all players to use, so what else could you possibly ask for when playing at an online casino?

Casino.com is part of the Mansion Group, which is one of the largest online casino groups in the world. Mansion have been around for over ten years, and Casino.com was launched in 2007, when Mansion bought the domain name and changed it from an online marketing site to the online casino that players know and love today. Mansion, and therefore Casino.com, is currently headquartered in Gibraltar, and Casino.com is licensed by the Gibraltar Licensing Commissioner. The site accepts players from throughout the world, including players from Canada – although players from the USA are not permitted to play at the site.

Is Casino.com Safe?

The homepage here is layered with slots. If that is what you are looking for, then the most difficult choice for you will be what to play next. From our very first visit, we were impressed with how easy it was to find a slot and begin playing. You just need to place your bet and let the fun begin. There are other things to talk about here as well.

As we dug into the site, we were a bit disappointed to see the lack of games away from slots. This, of course, is because the focus of this casino is elsewhere. We do not fault the casino for that. It is better to focus on doing something right than to have thousands of games on a poorly run platform. However, the quality of these games is excellent.

We found the homepage to be well designed. There is no guesswork involved in trying to get from one section to another. There is a quick login feature at the upper left corner. If you want to join the casino, you just click on the green button. Beyond that, the banner will highlight current promotions, while the menu bar below that will take you to the section of the casino where you most want to visit.

While it is true that there are fewer than 300 games to choose from here, the quality is more than acceptable. In addition, you will have multiple banking options that you can use to make your deposit. This is a good sign indicating a well run online operation.

Customer service is available around the clock. While there is not a live chat feature on the website, a member of the staff can be reached by telephone. You are also able to email them your question.

Casino.com Check – Scam or Not?

While you might be wishing that there were more games to choose from here, the operation itself is quite streamlined. We found nothing to be concerned about, and nothing that would remotely indicate that this is a Casino.com scam. The Casino.com licence is a UK Gambling Commission licence and they do not just hand out a licence to any online casino. In addition, this one is also regulated by the Gibraltar Gaming Commission. You can play here knowing that the casino itself is being overseen by two agencies with a positive reputation.

  • Has a full UK gambling licence
  • Site is protected by encryption software
  • Games have been test for fairness
  • Offers secure payment methods
  • Provide links to problem gambling organisations

     

Online casinos have certain global regulations that they need to adhere to in order to be legitimate. This operation lives up to these standards and will restrict players who reside in certain countries where its presence is not permitted. This includes the United States, South Africa, and Australia. There are other countries on this list as well, so make sure that you confirm that you live in an area where players are accepted. Individuals from across the United Kingdom, of course, are permitted to play here.

We were also pleased to find out that BeGambleAware and GamStop endorse this casino. This means that Casino.com takes steps to encourage responsible gaming activities on the part of its customers. It will also actively work to prevent underage gambling and to provide resources to any player who is having difficulty knowing when it is time to stop playing.

We were happy to discover that there are many options for depositing money here. Too many casinos make this part of the process more difficult than it should be. You should find an option here that easily works for you. Of particular interest is that this is a PayPal casino, so that has opened up the borders in terms of who can play here.

CASINO.COM RESPONSIBLE GAMBLING RECORD

Casino.com is a responsible gambling provider and is committed to providing its players with a safe and enjoyable online casino environment. While most online casino players gamble for entertainment, others might take it too far and go out of control.

Casino.com takes gambling seriously and has advised its players on what to do to ensure gambling is kept the fun. It advises its players to gamble for entertainment purposes only and to set a time limit for gambling. Players are also advised not to gamble on credit and to expect to lose – in fact, it is illegal to do so in the UK at the moment. Players should set a budget and stick to it, this will prevent over-spending. Players with a gambling addiction are advised to seek help.

Casino.com does not allow under 18s to create an account. Any player under the age of 18 with a Casino.com account will further have their winnings removed and the account closed. Casino.com assists its players in gambling responsibly by providing Self-exclusion and Time-out periods. A player can also set a daily, weekly or monthly deposit for his/her casino account.Casino.com also offers the ‘reality check’ feature where you receive a reminder after a set period of time. Casino.com does this to ensure its players are playing responsibly.

Casino Games and Software

Playtech, which is a creator of advanced gaming software and a world-leader in the gaming industry, powers Casino.com. Playtech is known for its high quality, user friendly software and exceptional graphics. Downloading the software onto your computer is a quick and easy process, giving you access within minutes to all of this casino’s 250+ games. Or, if you would prefer to utilize the instant play version of the casino, you may do so through your Mac or PC’s browser. You can also play the games on the casino.com mobile app. That way, any time day or night you feel like playing, wherever you happen to be, you can do so, as well as check out the latest special promotions available exclusively for mobile players.

Casino.com is what you might call a medium sized casino. Its selection of games is not so small that there is any real chance of your becoming bored or not finding a game to your liking but not so immense either that you are lost in a sea of slots, clueless about what to play first.

You’ll find that this gaming room is especially friendly to slots players. There are two major reasons why Casino.com is a fantastic online casino for those who love slots. The first is that slots, unlike table games, consistently count 100% in meeting the bonus playthrough requirements and slot play also counts 100% toward accumulating loyalty points. The second reason is that you have such a wide variety of slots to choose from, you are almost certain to find some machines that are calling your name.

   

You can choose from the simplest single payline slots to those with 50 or more paylines. At Casino.com, you will find classic machines providing players with three reels of fun and action, 5-reel machines with numerous paylines and lots of ways to win, Marvel slots, and progressive jackpot machines, offering every player the chance to become an instant millionaire.

Casino.com also offers all of your favorite table games, including some varieties of blackjack and roulette you might have never tried before. If you are just learning a game or haven’t played in a while, you will definitely want to check out the Casino.com casino school which will give you a chance to brush up on your skills beforehand so you can maximize your chances of winning.

Another must is to try the live dealer games. Through advanced video streaming technology, players can engage in various casino games such as live dealer baccarat and roulette. Also available are casino hold ’em and blackjack. At a live dealer online casino, a croupier uses real casino tables, cards, and other actual elements associated with the specific game you’re playing. Players can engage the live dealer and other players in conversation, make their bets easily, and see their game of choice played in real time. This is like having a land-based casino come right to your home.

You can even take part in Casino or Roulette TV where you, just like thousands of other players tuned into the show, can watch and play in games being conducted by a live presenter. You won’t be able to chat with the other players or presenter as in the live dealer games, but you will be treated to some amazing graphics and sound effects. Check if Casino TV is available in your area. It is offered through both regular TV channels and as webcasts, sometimes at regularly scheduled times and sometimes round the clock.

For those new to a specific game or debating which game they want to play for real money, there’s free play mode. When you engage in free play mode you can experience a casino game without risking any cash. But whatever game you choose, you can be assured that it’s safe and fair. That’s because Technical Systems Testing, an independent entity, has audited each game at Casino.com, testing their random number generators and the results of such, to make sure each game is trustworthy. However, in addition, this reviewer would have liked to have seen posted on the website the recently verified average payouts for all games combined.

CASINO.COM SOFTWARE

Casino.com has its games developed by a number of suppliers but the major software provider for this casino is Playtech. Over 90% of casino.com games come from this software provider and it has done a great job because the games are of high quality with amazing graphics and sound effects.

You can enjoy the distinctive selection of Casino.com slot machines, with over 200 Playtech slots available on both desktop and mobile. Some of the games offered by Playtech include; Age of the Gods, Adventures beyond Wonderland, Alchemist’s Lab, The Mummy, The Matrix, Batman and Cat woman Cash.

Casino.com also boasts of other entertaining games developed by other software developers. NetEnt, for instance, has a good number of games available at Casino.com including; Aloha, Bloodsuckers, Dazzle Me, Guns ‘n’ Roses, Jack and the Beanstalk and Jack Hammer.

Other small developers like Ash Gaming have also contributed to the excellent number of games available at Casino.com. Some of its slots include; Amazon Wild, Bounty of the Beanstalk, Little Britain, Catwalk, Full Moon Fortunes, Heart of the Jungle and Cannon’s Circus of Cash.

Table Games

Despite most of the games being slots, you can also play most table games that you are a fan of at Casino.com. There aren’t as many variations of the games as in other online casinos but there is still plenty of choice. You can play baccarat, 9 types of roulette (like Mini roulette), 7 variations of blackjack (like Blackjack Switch), a whole lot of different poker types, and even video poker and live poker! Some of the other table games are also available in a 24/7 live version for those players who enjoy the interaction with a human being while playing. And if you are not sure if you would like to engage in this particular table game, then you can always try it out for free first!

Despite having a massive library of games, Casino.com doesn’t offer many table games. The good news is that it covers the basics and has all of the popular options, such as:

  • Premium Blackjack
  • Jacks or Better Multi-Hand
  • Caribbean Stud Poker
  • European Roulette
  • Casino Hold ’em
  • Baccarat

Live casino

Playtech Live powers the Casino.com live casino. The developer has improved its offering in this area and now provides around 100 live-dealer games. The dedicated lobby makes it easy to browse and locate popular titles like:

  • com Live Roulette
  • Grand Blackjack
  • Age of the Gods Bonus Roulette
  • Adventures Beyond Wonderland Live
  • Live Casino Stud Poker
  • Fashion TV Baccarat

Sportsbook

Casino.com’s sportsbook operates as a grey market ‘book all over Canada. The operator is still rolling out its sports betting site, so coverage isn’t perfect. However, the full-fledged sportsbook covers more than 30 sports. It follows the standard interface design, with clear black on white odds.

Promotions

Compared with other casino bonuses, Casino.com’s offers include both cash and free spins. This doubles the excitement, so it is something that you will want to consider as a new player. If you deposit up to £100, the Casino will match that amount with some bonus cash. In addition, you will receive up to 200 complimentary free spins to use on the slot Age of the Gods. There are some details you will want to know about before accepting this Casino.com bonus, so keep reading.

To take advantage of the cash bonus, you simply need to deposit a minimum of £20. If you were to do that, you would end up with £20 in additional money given to you by the casino, meaning that you have £40 in your account balance right from the beginning. You can get up to £100 in bonus cash from this offer, but you do not have to deposit the full amount if you don’t want to. Just make your initial deposit for something you are comfortable with and then enjoy the action.

The free spins are a great addition to this Casino.com bonus. You will end up with 20 free spins just for registering at the casino. The other 180 spins will be given after you make your first deposit. They will be divided up so that you receive 20 spins every day for nine consecutive days. You will enjoy playing within someone else’s money, and you have a great chance to win some for yourself.

When it comes to the bonus money, you will want to remember that there is a wagering requirement of 40x before the winnings can be withdrawn. For the free spins, that number is reduced to 20x. Also, the maximum bet is £5 for either the cash bonus or the free spins. In addition, there is no maximum win with the deposit bonus, but the maximum you can win with the free spins is £100 per day. Remember some operators do not even offer players anything as you can see when reading our Jackpot.com review.

Welcome Bonus

The Casino.com bonus can award new players up to $1,000 in extra funds, plus 200 free spins. To claim it, you must register an account and deposit at least $20. Doing so will trigger a 100% bonus of up to $250 and 40 free spins. An additional 20 free spins will be released daily for the following eight days. The welcome package then continues with three 100% deposit bonuses of up to $250 each. Every bonus has a wagering requirement of 40x, which is better than the industry standard.

Match Deposit Bonus of up to $1000 + 200 Free Spins

Casino.com bonuses are just decent. They are realistic, for lack of a better word. There are not sugar-coated $5000 welcome bonuses that come with 99x wagering requirement and for that, we are thankful.

Casino.com greets its new players with a welcome bonus package of up to $1000 + 200 free spins playable on the Age of the Gods slot series. The package is valid for the first four deposits you make. The qualifying deposit for each of the bonuses is $20.

Once you make a deposit, you will be prompted either to claim the welcome bonus or skip it and play with your own funds. If you claim it, you will have to meet a 40x wagering requirement within 30 days.

As for the free spins, you will receive 40 of them immediately. The remaining 160 are granted in batches of 20 over 8 consecutive days. The max bet when using the free spins is 0.10-0.20 depending on the number of lines. The winnings come with a 20x wagering attached. The max winnings conversion is $100.

Two for Tuesdays Bonus

Mansion-run casinos are known as “Playtech casinos” and casino.com is not an exception.

If you deposit at least $20 on Tuesday and wager it 3 times, you get a $5 bonus + 20 free spins on selected Playtech slots.

The max bet when using the free spins is 0.4 and a max winnings conversion of $50. You have 30 days to clear the bonus wagering. Meanwhile, if your balance drops below $0.5, the remaining amount will be redeemed to you.

Happy Hour for Blackjack Players

Every Tuesday, Wednesday and Thursday players who make a deposit between 8pm and 10pm, have the chance to win up to $5000 by playing live blackjack. If you are dealt a Gold Card you receive 100% of your initial stake for that hand.

Last but not least, Pragmatic’s drops and wins tournaments take place on a regular basis.

*The welcome bonus package varies slightly from country to country, but the requirements for releasing the finds are the same. However, the bonus for UK players is different due to the tough regulations operators need to comply with.

**Keep in mind that in general, slots, keno, and bingo have a 100% contribution to meeting the wagering requirements, while table games contribute 50% at best.

The other thing worthy of mentioning is the payment method you use for making a deposit. Players who make a deposit via Skrill or Neteller are usually not allowed to claim a welcome bonus. Casinos encourage players to use their credit/ debit cards for deposits to accelerate the verification process when it comes to withdrawing funds.

Apart from the welcome bonus, there are also different promotions for every day of the week. Depending on your activity, you may also receive random emails containing personalised promotions such as superspins or bonus credit.

VIP & Extras

As if the available bonuses and offers were not enough, Casino.com also offers a 4-level loyalty club, divided into Silver, Gold, VIP and VIP Elite. Every time you play, whether you win or lose, you gain loyalty points in your account. The higher you go through the loyalty levels, the more you get back in cash prizes and rates of return. Becoming a VIP player is great in Casino.com because you receive a lot back and the status is permanent once achieved – you do not have to fight to keep it as in some other casinos. Going up the tiers means you have higher minimum betting amounts but that is to be expected when receiving higher payouts. It is also balanced out by the gifts, offers and increased number of bonuses you receive as a VIP player.

There are also a number of offers available to you even if you are not a VIP player yet. You can refer a friend and, if they play through the Welcome bonus, you will receive cashback for that. There are also promotions that come out daily or weekly and that require you to match the bonus for further winnings. Always keep in mind your bankroll when engaging in these matching offers.

Deposits and Withdrawals

If you want to play at an online casino, you’ll first need to find a method you can use to deposit at the site. Players at Casino.com should have no trouble depositing though, as there are plentiful depositing options at the site, including popular choices like credit/debit card, Neteller and Skrill. There are no charges attached to deposits, and the minimum amount that can be deposited using most methods is $10. All deposits are instant, so you’ll be able to play your favourite games straightaway.

Players from around the world should feel comfortable playing at this casino given the number of payment options that are available. Though UK players will be unable to use credit card payments like Visa and Mastercard, debit cards are accepted, or players can use Skrill, Neteller and a few others.

Making a deposit at Casino.com is very simple. You just need to register your account and then select the payment method that works best for you. The minimum deposit is £20, no matter which channel of payment you choose to use.

The process for making withdrawals is quite simple, and you can expect to have your money within three days. You will find that it is easy to make the request, and that the money will be given back to you via the same method that you used to make the initial deposit.

When it comes to withdrawals, the minimum amount that can be withdrawn from the site is $10, which is a pretty reasonable amount, while the maximum amount of money most players can withdraw in a month is $22,500. Most withdrawals are processed within three working days, although VIP players will find that their requests are processed far more quickly. Those making their first withdrawal from the site will need to provide identification before the request is processed though, which can cause a first withdrawal to take slightly longer than subsequent ones.

Deposit options

Casino.com accepts popular payment methods, like Interac and MuchBetter. You can take your pick from over a dozen options when adding funds.

Payout options

You can request a Casino.com withdrawal after submitting the required identification documents. Standard withdrawals take three business days, but VIP members benefit from faster processing and higher limits.

WITHDRAWAL TIMES AT CASINO.COM

Withdrawal limits and processing depends on the payment method you use. For instance, withdrawals made through Neteller might require 2 business days while bank wire transfers may take up to 5 business days.

Each payment method qualifies for the casino.com first SIGN UP BONUS of 100% up to £100 plus 20 spins on registration and another 180 spins on your first deposit. Winnings made from the welcome bonus can be withdrawn after the required wagering requirement is met.

Your casino tier also affects the maximum and minimum withdrawal limits. While VIP members can make monthly withdrawals of between £25,000 and £50,000 other members are permitted to withdraw a relatively smaller amount. All payment methods are fully verified and your funds will be efficiently credited to your account.

Mobile

It’s now the case that many online gamblers in Canada prefer to play not using their desktop, but on a mobile device. Whether your mobile device is from Apple or Android, or is a tablet or a phone, you should be able to play at Casino.com with ease though. This is one casino where there is no difference in play between iPhone 6 and Samsung Galaxy 6, or a Fire tablet or a Toshiba one, a Blackberry handheld device or a Windows phone. Not even the iOS of your iPad matters much. This is mainly down to the fantastic work done by Playtech, who have ensured that many of their games are fully optimized for mobile use, including a large number of their slots.

At the moment, players will only be able to play at the Casino.com mobile casino by accessing it via their browser, although it is simple to create a shortcut to the site on your device’s home screen. There is not currently an app available for users of any mobile devices. This lack of an app isn’t too much of a problem though, as the mobile site is an incredibly good one.

The collection of games is smaller, but mobile customers still have over 1,000 options available. These include progressive slots and even live dealer games. Furthermore, you will have full account functionality on your phone, including secure banking and customer support.

Casino.com App

The Casino.com app has a great deal to offer you. You will find that the downloaded version really speeds up the playing process. Everything is so easy to access via colorful interface that is really quite functional. You will be able to navigate the various sections of the casino with ease and find what you want to play in a jiffy.

The features of the Casino.com app is equal to those of the top mobile casinos. They make it so easy to use your smartphone or tablet to satisfy all of your gaming urges. Most of the slots and table games can be accessed from your mobile device, and you will also gain access to the same special features you would expect to see in the desktop version.

Customer Support

The most impressive part of the customer service at Casino.com is the fact that they provide a huge amount of information on their site, which can be accessed by clicking on the links at the bottom of every page. This means that most players will never need to contact the site, as they’ll be able to find the answers to their questions themselves. If you aren’t able to find the answer you need though, it is possible to either call or email Casino.com – details on how to do both are found by clicking on the tab on the right of the screen. The fact that they don’t offer a live chat feature to their players is quite disappointing though, as this is the customer support option preferred by the majority of online casino players nowadays.

  • Live chat available 24/7
  • Email: [email protected]
  • Phone support: +350 200 44793
  • Supported languages: EN, FR, IT, NO, FI, ES, DE
  • Twitter: @CasinoCom

Summing Up

Casino.com really does manage to provide pretty much everything that a player could possibly want. The bonuses are good, the security is high, and the selection of games is of an extremely high quality – although it would be good if they added a few more games to the site. There’s no doubting the fact that this is a site that is a fantastic place to play for Canadian online casino players, and it deserves to be mentioned in the same sentence as the best online casinos in the country. So, why not sign up today and see how much you like Casino.com?

FAQ

HOW DO I SIGN UP FOR CASINO.COM?

Before signing up to Casino.com ensures Casino.com can be accessed in your country. Due to some online casino gaming rules in most countries, Casino.com might be unavailable. Also, you should be of at least 18 years and should have accepted the Terms and Conditions provided.

You can sign up to Casino.com through the online desktop site or download the free casino software. The software will be available on your computer’s Start Menu upon a complete download. Follow the instructions and provide honest information. You can only open one account and upon your sign up, you receive a Casino.com Sign up bonus which is only credited to new players.

WHAT IS THE CONTACT NUMBER FOR CASINO.COM?

You can contact Casino.com friendly and efficient customer support agents via phone. The agents are available day and night and you can call them using a toll-free number.

UK freephone: 0800 9012 483

If you have a pressing issue that needs immediate attention, this is the quickest way to ask for assistance.

HOW DO I LOG IN TO CASINO.COM?

After creating a Casino.com account and enjoying the many offered games, you will log out. Later you might feel the need to log in to the site, to continue enjoying the variety of games offered. Login in is quite simple and you will go to your homepage and click on the ‘Log in’ tab. Fill in your username and password and continue experiencing entertainment at its best.

HOW DO I CLOSE MY ACCOUNT AT CASINO.COM?

A player can close his/her account at any time. There are no restrictions. A player might have their personal reasons as to why they want to close their account. If you want to close your account you should send an e-mail to the Customer support team to confirm your decision. Account closers take effect within 48 hours after receiving the closure request and withdrawals can be made in accordance with the withdrawal policy.

IS CASINO.COM A RIP OFF/FRAUD?

Casino.com is a trusted brand in the online gambling industry and has been reviewed by a good number of casino reviews sites as an efficient casino. Its users have termed it an excellent casino, with its extensive number of Casino.com Roulette and Slots. Some of its players have accessed the casino through mobile and have not been disappointed.

DO YOU HAVE TO DOWNLOAD SOFTWARE TO PLAY AT CASINO.COM?

Casino.com gives its customers a variety of options to choose from. Players can access the site online on the desktop, on the MOBILE CASINO or can simply download the free software which has online casino games of much higher quality. The fully downloaded software is available is available from your computers Start menu.

CAN I PAY VIA MY MOBILE AT CASINO.COM?

You can make fast and easy deposits using mobile at Casino.com via the popular mobile payment method, Boku. It offers a flexible and quick way of making payments into your casino account. Boku is an instant and convenient payment method and many players benefit from it.

DOES CASINO.COM ACCEPT PAYPAL?

PayPal is among the top online money transfers method and e-wallet. It is widely known and respected for its efficient transfers. Casino.com accepts PayPal and you can use it to transfer funds from the bank account and debit card to your casino account. You can deposit or withdraw funds at any time of the day with no inconvenience.

IS IT WORTH TAKING ADVANTAGE OF THE DEPOSIT BONUS?

Always! While it’s a little inconvenient to claim due to the minimum deposit required, the deposit bonus is a great way to sample anything the gambling site has to offer, from your favourite games in the slot section to all sorts of live dealer games. You can use it to play casino offerings you never would have considered before without risking your actual deposit amount – for some recommendations, check out our Casino.com review above!

WHAT’S THE MOBILE VERSION LIKE?

Enjoying the casino on a mobile device is actually a very seamless and intuitive process that allows easy access to pretty much every game on offer. You can try out blackjack, switch to slots and then go to live casino, all without any lag or having to close out of the browser app! There’s a lot more benefits to to the mobile app, so be sure to check out our Casino.com review above for more information!